We are only able to accept returns within Canada. All purchases from the United States are final sale.
All returns must be started and authorized by emailing us at email@example.com and must be sent within 7 days of receiving your order. Any returns outside this timeframe will be issued a store credit.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.
Shipping fees and return postage are non refundable.
Damages and Issues
We thoroughly check our product before sending them to you. If you find the item you received is defective or damaged, please contact us so that we can evaluate the matter. Siyana Grace is not responsible for lost or stolen packages.
Sale items and gift cards are non-refundable.
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method. Please keep in mind that refunds can take a few days to be processed by your bank.