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FAQS


What do you mean by "ethically sourced" products?

By this we mean that the people making the baby clothing we carry are safe and fairly treated.

This includes but is not limited to:

  • No sweat shops + child labour
  • Fair compensation for work
  • Parental & maternity leaves are an option
  • Social insurance protects workers against unforseen costs
  • and more!

What is your return policy?

We are only able to accepts returns within Canada. All purchased from the United States are final sale. You can read more about our policy here.

Where are you based out of?

Canada, British Columbia.

Will you be restocking this style?

If a style sells out and our supplier no longer has any inventory available, we will not be able to restock that specific style. For this reason is best to grab an item you love before it sells out!

Where do you ship to and do you offer local pick up?

Yes! We have FREE local pickup available in Surrey, BC. We also ship within Canada and the United States with the exception of Alaska, Hawaii and Missouri. More information can be found here.

Is sizing true to size?

Because our styles are sourced from different brands, fit tends to vary. Some might be more fitted and some more oversized. As a rule of thumb stick to your little ones normal size and check our product description for the intended fit. If you’re still not sure just fill out our "contact us" form, email us at info@siyanagrace or send us website chat or Instagram DM! We’ll be glad to help!

Do you collaborate with other brands/influencers?

We currently do not have a collaboration, brand rep or brand ambassador program. 

 

For any other questions not answered above please do not hesitate to contact us.